Store Policy

Customer Care

We are 100% committed to our customers and strive to give each and every visitor an incredible guest experience. We work hard to treat each and every person like family, it is who we are and a part of our core values. If you have any issues at all, or just feel like you need more personalized or hands on service, feel free to give us a call at (800) 532-8666. You can also email us at We are here to serve you and your business. 

Privacy & Safety

We do not sell or distribute the information that you provide while shopping at or any other site that is owned and operated by Gary Austin Advertising and The Pen Guy.


We only use the information to identify our shoppers, their location and how we can enhance our Promotional Products Line. Your comments can be our best resource for improving our Promotional Pens and Promotional Products

Wholesale Inquiries

Any wholesale or resale inquiries are welcome. Please give us a call at (800) 532-8666.

Payment Methods

• Credit / Debit Cards

• Offline Payments